AUT, a three-campus, 29,000-student university in Auckland, was facing challenges with managing parking permits for its diverse user groups, including staff, students, and contractors. They required a digital permit solution that enhanced parking accessibility, integrated with ITSL technology for seamless vehicle and customer data management, and facilitated enforcement processes automatically.
UbiPark implemented a robust digital permit solution that transformed how drivers acquire parking permits. With an intuitive web interface and mobile app, users can easily purchase permits online and gain seamless access to parking facilities. A dedicated customer portal also allows users to manage inquiries and updates effortlessly. This streamlined process has significantly reduced administrative tasks, saving AUT valuable time.
Continuously improving, we strive to enhance AUT’s parking experience, adapting to evolving needs and advancing sustainability efforts. UbiPark achieves this through regular feedback collection, data-driven intelligence and ongoing support and training.
“Since the implementation of the integrated digital permit solution, Auckland University has successfully optimised its parking system to enhance administration management & user experience on-site. The integration with ITSL has effectively minimised revenue loss, while simultaneously maximising the utilisation of parking spaces. As a result, students and faculty members can now enjoy hassle-free access to parking facilities. Additionally, the parking system has streamlined the distribution of permits, reducing administrative burdens on AUT and allowing the reallocation of manpower towards more critical internal tasks.”
Aaron Clouston, Chief Technology Officer | Premium Parking
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