In this Privacy Policy, “UbiPark”, “us”, “we” and “our” means UbiPark Pty Ltd (ACN 164 474 391).
UbiPark values the privacy of those who use our Website accessible at http://ubipark.com/ (Website), the UbiPark application owned and operated by us (Application) and services (together the Services) and makes all commercially reasonable efforts to protect it.
This Privacy Policy covers the collection, use and disclosure of personal information that may be collected any time you interact with UbiPark, such as when you visit our Website, download and use the Application, use our Services, or communicate with UbiPark’s employees and representatives. Please read the following to learn more about what information we collect, what we do with that information, and how we may use your personal information.
The Services may contain links to other sites. UbiPark is not responsible for the privacy policy or other practices employed by websites linked to, or from, our Website, Application or Services nor the information or content contained therein. This Privacy Policy applies solely to information collected through your use of UbiPark’s Services.
Our commitment in respect of personal information is to abide by the Australian Privacy Principles for the protection of personal information, as set out in the Privacy Act 1988 (Cth) (Privacy Act).
When we refer to personal information in this Privacy Policy we mean information or an opinion which identifies you as an individual or from which you can reasonably be identified. The kinds of personal information that we may collect about you includes your name, email address, telephone number, credit card information and any other personal information we need to provide the Services.
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When we collect personal information directly from you, we may collect in ways including:
We may also collect personal information from third parties including from, for example from:
We may collection personal information from you via cookies. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address. The Services may use cookies for user authentication, keeping track of your preferences, promotional campaigns that require user identification, keeping track of our audience size and traffic patterns, and in certain other cases.
You can configure your browser to accept cookies, reject cookies or notify you when a cookie is being used. However, if you configure your browser to reject cookies, you may not be able to use our Services that require you to enable cookies or take advantage of all the features of our Services.
The primary reason that we collect certain personal information is to provide the best possible level of customer service. It enables us to provide our Services to you, deliver announcements regarding our Services, provide software updates for our Services, notify you of our special offers as well as provide you with convenient and personalized user access and improve the features and usability of our Services.
We may collect personal information for the following purposes:
UbiPark may disclose your personal information to:
Prior to disclosing any of your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that your personal information:
We will not otherwise use, disclose or share your personal information with a third party without your consent, unless:
If you do not consent to disclosure of your personal information in accordance with this Privacy Policy, you may elect to terminate your access to or use of the Services at any time.
UbiPark is committed to protecting the security of your personal information and takes commercially reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure and as a result we cannot ensure the security of information you transmit to us; accordingly, you acknowledge that you do so at your own risk.
Once we receive your information, we make all commercially reasonable efforts to ensure its security on our systems including through the following measures:
Certain portions of the Services are open to any online viewer. Any information that you post in these locations can be read, collected and used by anyone, and could enable others to send you unsolicited messages so you should carefully consider how you use the Services. UbiPark is not responsible for any publication or use of any personal information you choose to post in these locations.
It is important to us that the personal information we hold about you is accurate and up to date, therefore we may ask you to inform us if any of your personal information has changed. If you wish to make any changes to your personal information, you may contact us (details below). We generally rely on you to ensure the personal information we hold about you is accurate and complete.
You have a right to request access to any of the personal information we hold about you. We will provide you with access to the personal information we hold about you by contacting us (details below). When requesting access to your personal information, please provide us with as much detail as you can about the particular information you wish to access or correct, in order to help us retrieve it. We may charge a fee for our costs of retrieving and supplying the requested information to you.
There may be situations where we are not required to provide you with access to your personal information held by us, for example, if the information relates to existing or anticipated legal proceedings, where there is a criminal enquiry, or if your request is vexatious. An explanation may be provided to you if required, if we deny you access to the personal information we hold about you.
If any personal information we hold about you is incorrect, inaccurate or out of date you have a right to request that we correct the information. If appropriate, we will correct the personal information at the time of the request, otherwise, we will provide an initial response to you as soon as practicable after receiving your request. If we refuse, if required we may provide you with our reasons for not correcting the information we hold about you.
If we collect government identifiers, such as your ABN, we do not use or disclose this information other than required or permitted by law.
In most circumstances it will be necessary for us to identify you in order to successfully do business with you and provide you with our Services. However, where it is lawful and practicable to do so, we will offer you the opportunity of doing business with us without providing us with personal information (for example, if you make general inquiries with us).
If you have any questions about this Privacy Policy, or you have a complaint about our compliance with the Privacy Act, you may contact our Privacy Officer at:
UbiPark Privacy Officer
Address: Suite 1417, 1 Queens Road, Melbourne 3004
Telephone: 03 9863 7433
Email: ceo@ubipark.com
We endeavour to respond to complaints within 7 days of receipt. If you are dissatisfied with our response, you may refer the matter to the Australian Information (Privacy) Commissioner (see www.oaic.gov.au).
If UbiPark should ever sell its assets, merge with another entity or file for bankruptcy, information collected from the Application or the Website and in the operation of the Services may be transferred as assets of UbiPark.
As this Privacy Policy may be updated from time to time, we will revise and display the effective date at the top of this Privacy Policy. You should periodically review it to keep abreast of our plans and procedures to protect the personal information that we collect. Your continued access to and use of our Services constitutes your agreement to this Privacy Policy and any updates.
This Privacy Policy was last updated on the 30th April 2018